Team CPM
January 8th, 2023 • 6 min read
Employee satisfaction describes how happy employees are with their jobs, their work experience, and the company they work for. In this piece, we’ll discuss what most employees need to feel satisfied at work. When you create a work environment that promotes job satisfaction, you’ll increase team morale and improve the employee experience.
Human resource departments use employee satisfaction to describe how happy employees are with their jobs, their work experience, and the company they work for.You can better understand employee needs by looking at a motivational theory in psychology known as Maslow’s hierarchy of needs. Abraham Maslow—an American psychologist—believed humans need five things to feel fulfilled.
Team members assess their satisfaction level by comparing their work experience to their needs. For example, let’s say Kat Mooney has worked at Apollo Enterprises for five years and she’s now taking time to reflect. She writes down her employee experience in a company review:“In my five years at Apollo Enterprises, I’ve enjoyed the relationships I’ve built with everyone in the office. I love coming to work because it feels like a community.I work in customer service and I truly feel like my work has a purpose. I’m really good at what I do, and without my role, our company wouldn’t have loyal customers. I know that the company will always need my role, so I’m not worried about losing my job, but I do occasionally feel like others don’t appreciate my skills, which causes me to lose confidence.
Employee satisfaction is important for individual productivity, but it also benefits the entire company. Happy employees stay with companies longer, and employee retention can reduce overhead costs and improve profitability.